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tickets (RSS)
  • Patron Edge, Patron Edge Online and Paypal

    Hi - is anyone using Patron Edge/Patron Edge online with a universal payment system such as paypal? If so, what are your throughts? Many thanks
    Posted to Forum by Julia Young on 12-08-2011
  • Ticket Scanning

    I was wondering if anyone is using Patron Edge barcode scanning feature with the wireless scanners. We are having some issues with the device not scanning fast enough, so i was wondering what other users are doing for scanning large groups.
    Posted to Forum by Marcus Brown on 06-08-2011
  • Partial payment for tix

    We do a lot of group sales of tickets. When the seats are "sold" we apply a down payment from the group against the full cost of the tickets. We have the g/l codes in the system for regular ticket sales and returns for payment types of cash, check and credit cards. But how and where do we set...
    Posted to Forum by Marc Seleman on 02-07-2011
  • PEO Not Listing the Same Times as PE

    Our online ticketing is not showing the same ticket times as patron edge shows. We eliminated certain ticket times uniformly, but they are still showing in PEO. They cannot be sold, error message indicates L1005, which is event not available, but we don't want it to show at all on PEO, and have exhausted...
    Posted to Forum by Paula Parrish on 12-27-2010
  • gala tickets using PEO (we're integrated w/ RE)

    Hello, Has anyone done this for their gala before? I'm considering Setting up a donation option online - for all categories (tickets, patron, sponsor, etc). I like this because it could potentially save us from entering the gift in RE separately. At the moment, I can't seem to get more than one...
    Posted to Forum by Allison Wieland on 10-27-2010
  • Do you use Series Discounts?

    We use Series Discounts and we have for years. It wasn't until very recently that we discovered Series Discounts do not apply to each ticket that is purchased, the discount only applies to the series price. Long story short, the way we report on our Subscription sales is now needing an overhaul and...
    Posted to Forum by Shannon W. Hall on 06-30-2010
  • Datamax S-Class Driver Settings

    Hi all - We just purchased some Datamax ST-3306 ticket printer, and will be using a 2" x 5.5" stock also from Datamax. It has a 1.5" perforated stub at the top. On the back, the black sensor goes directly along the perforation for the stub. We are having a heck of a time figuring out the...
    Posted to Forum by Ivan Schustak on 03-22-2010
  • Remove 'Book Now' option from PEO

    Hi We are an academic instition, that occasionally put on events in external venues. These are generally ticketed by the external venue, not our own Box Office. The problem is that we want these events still to list on out PEO diary/events list, but don't want the 'Book Now' option to appear...
    Posted to Forum by Kenny MacKinnon on 12-22-2009
  • Fundraising event sales - are they donations or tickets?

    What advice do you have for how to set up ticket sales for a fundraising event where the ticket price should be recorded as a gift in RE? We have done this as regular ticket sales in PE and PEO, and are also experimenting with selling the tickets as donations in PE so that they synch easily with the...
    Posted to Forum by Catherine Arias on 04-27-2009
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