We are experiencing an issue with a "pesky" windows installer pop-up message that our Raiser's Edge users are constantly getting when navigating within their Raiser's Edge database when it is accessed via a Citrix connection. So far, no luck obtaining troubleshooting assistance from...

Hi, I am trying to understand how RE7.84 interacts with MS Office. We are trying to use Citrix and the Office functionality is not fully functional. How does RE locate the copy of office? We have office on both the Citrix server and client PCs. Thanks, Loraine

Printing in Windows 2008 Terminal Servers and The Raiser's Edge can be kind of tricky especially if you have a lot of users logging into your terminal servers. In Customer Support we have found that the Easy Print Driver helps to consolidate the printers and make it easier to print. It does take...

We are currently running Kintera Fundware 7.40 on a Windows Server 2003 terminal server. My users want to be able to save their reports as PDF files. I have been going around in circles with Adobe Acrobat and Terminal Services and Fundware for the last month. As far as I can tell, there is a glitch with...