I am new to Education Edge so I am going to the experts, the ones who have been working on this for years. First, the main issue is to avoid having an aging with multiple credit balances as the revenue is posted monthly and it’s being offset by the full term payment. I want the families to see the full...

We do send out an e-blast to tell parents that their statement is available for viewing. I haven't heard of Bill-O-Matic. Can you tell me more about it? Linda Hindman Controller Christ Church Episcopal School Greenville, SC

I know that BB doesn’t have a way for us to email statements but I’m wondering if anyone has anyone has used an export in combination with MS Word email merge for doing this? While we do this for our conduct reports (it works very well), I’m slightly uncomfortable with emailing a statement that is not...

Say it isn't so..... We just upgraded Student Billing in anticipation of posting statements to NetClassroom. Lo and behold, the following is greyed out as an option on the statement format: Print a logo on the form. The Blackbaud knowledgebase reports we need to pay money to enable forms. Yikes!...

When printing monthly statements, the balance due printed on the statement does not equal the balance on the activity tab of the Client. This occurs on our Clients with credit balances.

I have children as clients. I need to send invoices and statements to PARENTS of these clients, not to clients. I cannot find a way for the statement to print out the parent name first. I have found how to put Attention line on statement but I want Parent name on the statement. Can anyone help? ...