I was wondering if Blackbaud has made any advancement in syncing eCommerce transactions through the Connector since these posts were written. I am installing the Connector now and about to run my first synch - but I was not told that our e-commerce transactions would not be included. We log all "purchases"...

We have an ongoing fundraising initiative to construct a new worship center. We created an event on Sphere via Friends-asking-Friends. There are essentially four transaction streams we receive for this event: cash, checks, NetCommunity credit card transactions, and Sphere FAF transactions. How do we...

We recently upgraded to version 4.0.4.5 of the Sphere/RE connector. We believe our email addresses are not coming down from Sphere through the connector into RE. We believe this is an issue since the we updated from the last version. Testing is being done at Blackbaud, but I'd like to ask anyone...

I know I'm not the only person who has encountered this problem, however, I can't seem to find a quick fix. When you import event registrations via the Sphere connector into Raiser's Edge, if the registrant donates an amount over the registration fee, RE:Batch does not separate the transaction...

Hi Kathy- Please see my responses below 1) Blackbaud have made changes in the most recent Sphere upgrade 3/11/2010, so that the integration will send the appropriate payment method from Sphere to Raiser's Edge. 2) Blackbaud decided to include the participants last login date within the participant...

Charleston, S.C. (Sept. 17, 2008) – Blackbaud, Inc. (Nasdaq: BLKB) today announced the integration between Sphere®, the industry-leading online marketing and fundraising tool set produced by its Kintera division, with The Raiser’s Edge®, Blackbaud’s industry-leading fundraising management solution. The...