Hi Janice. I am the DB Manager and I did a couple tests before I answered this question. I opened and modified queries of other staff here where the check boxes were not checked. I could run, modify and save the queries. We have set up a Supervisor password, but I, and my IT guy have all the rights as...

Last week our homepage started launching a security warning in IE: Do you want to view only the webpage content that was delivered securely? There are no SSL parts on the page. How can I figure out what's triggering the warning?

We've recently discovered that the Raiser's Edge, unlike our last database, does not have an audit trail to help track what happens to a gift once it is deleted. I'm curious to know how other sites are handling the deletion of gifts. Are there certain processes or procedures you've put...

Attached is the following document that we give to our IT staff regarding Raiser's Edge can anyone give me suggestions/comments on if I need to add something or anything else that I need to bring up in the meeting we are getting ready to have with them regarding this? They have had some changes in...

How can I produce a list of users and their access roles in FE for quarterly user access control review? Thanks.

I am looking to understand what industry standard is relating to gift records. Who has the ability to add or edit a gift in addition to view access? Who can adjust gifts? What role do the users who do have this ability have in the organization and who do they report to? If there are numerous users who...

Dear Charlotte, Thanks for your advice. Currently we are restricting each user with same method which you describe in your response, with the identical problem, too many fund ids for one fund code. At Central Office when we develop reports, developer has to be extra cautious and take longer time for...

Please guide how to restrict view to user for funds he/she has raised? Example: There are two fundraiser each one is soliciting funds for a particular cause. I would like to restrict view of donation raised them only.

Can someone guide me how to restric view by solicitor /fundraiser ?

Mike - That is my goal: to use RPC/HTTPS when accessing Outlook from RE:Anywhere. Our IT dept doesn't want to turn on the RPC feature due to security reasons. I really miss the ease of adding actions to RE from email and calendar records in Outlook; it has slowed down our calling officers trying...