Hi Joan, I have posted several parts of my manual on the Blackbaud website. My manual is actually over 75 documents totaling more than 175 pages so it is done in groups. Log in on the Blackbaud website, click on Support and Forums; under the Raiser's Edge Forum you'll see the Client Shared Document...

I am in the process of developing different request forms (import, export, query, reports, mail letter, email blast, Add/update/delete records) to organize work flow better , prioritize requests, and more closely follow up with Information System staff on different request Please let me know how do you...