If anybody is utilizing digital signatures to approve documents or on any of their online forms, please let me know. I'd also like to know how it has improved your workflow? Thanks.

Recently we had a discussion in our office regarding electronic vs. hardcopy donor correspondence records. Currently we are keeping hardcopies of letters to donors of $250+ and have recently begun keeping e-copies of all gift acknowledgement letters and donor proposals on RE. My question for the group...

Hello Alison, Most Bacstel-IP applications will be able to convert most output formats into the Bacs standard (Standard 18) for onward submission; especially for more common platforms like RE. I am very surprised that Microgen have been unable to help with a more seamless conversion macro. If you are...

Hi Chris, Often direct submission (using Bacstel-IP) is more cost effective than indirect submission (using a Bureau). I would recommend putting together the costs for both options, as sometimes using a Bureau can be less expensive in the early stages whilst your volumes of Direct Debit transactions...

Hi all I am looking into adopting direct debits and moving away from standing orders as our main method of regular giving. I am interested in starting talks with a DD software provider and would like to know if anyone can recomend one in the UK. For some background we are a small-medium sized organisation...

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Hi Harriet, We use PaperSave to keep electronic copies of checks and backup documentation. We actually haven't gotten rid of any of the paper records yet (we starting using PaperSave in June) because we want to make sure we don't have any unforeseen problems with the system. We plan to start...

I'd like to hear from anyone who is using PaperSave to keep electronic copies of backup documentation associated with gifts. We are moving to a new building next year and we'd like to significantly reduce the paper files associated with providing backup for donations. So, if you are using PaperSave...

I have a great spreadsheet that might provide some insight on gift processing times. This spreadsheet is from a nonprofit client of ours that was processing a large amount of gifts that came in from their lockbox provider. They are a large nonprofit that have experienced staff that used Raiser's...