A very popular user guide, The Raiser's Edge for Beginners , is available again online. This guide is written in the 'for dummies' format... http://www.blackbaud.com/support/guides/re7.aspx#start Hope you find it helpful!

I stumbled onto a pretty good resource for new staff looking to get their arms around the resources (support/training/help desk/user groups/etc). Feel free to send your new staff the power point at http://www.blackbaud.com/files/welcometobb.ppt . Jeff