Is anyone using RE and Vista AND scanning barcodes on member cards in order to track member attendance? We are exploring this functionality right now and I would really welcome an opportunity to talk with someone to hear about "lessons learned" in this area. Thanks, Gene Adams, gadams@artic...

We use TM VISTA and Raiser's Edge. It involves a lot of double data entry. Trying to reconcile with Financial Edge at month end is like trying to catch a greased pig. How do you process your credit cards? We have been presented with two choices - use Ticketmaster's TM charge or TicketMaster's...

When you are sending renewal notices, do you have text on the outside of the envelope that relates to the number notice it is? We currently do not do this but want to start. Please share what the text is for each number notice if possible. Thank you! Lauren J. Fardella Manager of Membership Services...

Our Development office is in the process of developing a Policy and Procedure Manual for all aspects of Raiser's Edge - data entry (creating and changing records, adding attributes, relationships, etc.), gift processing (gifts of stock, checks, cash, bequests/planned gifts, CGA, DAF, pledges, recurring...

Hello, I am curious to see on average what your first year renewal retention rates are. Right now our average is about 37%, over a period of 10 years. From recent learning, anything above 40% is sufficient. If your average is over 40%, what are you doing to help keep that retention rate going strong...