A very popular user guide, The Raiser's Edge for Beginners , is available again online. This guide is written in the 'for dummies' format... http://www.blackbaud.com/support/guides/re7.aspx#start Hope you find it helpful!

Blackbaud is hosting a series of seminars throughout the US that might be of interest to MAW Chapter development staff. These sessions are delivered by some of Blackbaud's best & brightest folks. The theme in each city is fundraising in a recession . Please note that these are not product focused...

I stumbled onto a pretty good resource for new staff looking to get their arms around the resources (support/training/help desk/user groups/etc). Feel free to send your new staff the power point at http://www.blackbaud.com/files/welcometobb.ppt . Jeff