Hi there, We've somehow managed to make the Mail - Receipt function think that we are about 400 tax receipt numbers ahead of where we actually are. Short of voiding out 400+ tax receipts, is there any way to override or re-set the Receipt Stack so that it correlates correctly? Right now if we try...

Further to another post regarding Table Entry Definitions, a colleague and I had couple other ideas that we thought could be beneficial. - TABLE DEFINITIONS - At a higher level than the table entry definitions, have a synopsys of what the purpose of the table entries in a particular table should...

I am new to Raiser's Edge so, while what I'm trying to do maybe easy, I have wasted a tremendous amount of time trying to figure it out on my own. Our organization recently changed it's logo and have about 20 different receipt letters in which have the logo on them. Currently I run a batch...

Hi everyone, I hoping someone out there can help me. I have contacted BB support but they were unable to shed any light on my problem. This is the situation - I am using the Mail module to produce tax receipts (I export the batch directly into excel using the 97-2000 excel format). Everything exports...

We are currently running a 3-year capital campaign, which includes an employee giving component. Beginning in July, 2008, employees had the ability to pledge to the campaign, and have their pledges deducted from payroll over the next 3 years. As it is now the end of the year, I am preparing tax receipts...

We've recently decided to merge our acknowledgment letters and receipts into one document with the bottom third of the page representing the donors tax receipt and the top two thirds being the acknowledgment letter portion. This has been very problematic since the acknowledgment letter portion is...