Whenever I try to merge an acknowledgement letter directly from a constituents gift record for someone that has been marked as deceased (for instance, when we receive the distrubution on an estate gift), Raiser's Edge completely crashes as soon as I hit the merge button. The only way to get it to...

I need to be able to pull pledges w/in a date range an ffrom the reaults, send letter to each constituent based on pledge amount. I have created 4 letters and 4 levels: Less than $25 print Letter 1 $25 - $499 print Letter 2 $500 - $2,499 print Letter 2 Greater than $2,500 print Letter 3 How to set-up...

Hi I have been asked by our new Fundraising Director to look at getting out letters more personalised and also to ensure that donors don't receive the same letter over and over again if they give in a small period of time. At the moment we have about 15 Donor Ack Letters set up (for various funds...

Hi Nancy, The only option that I can see that you would be able to create and pull using Donor Acknowledgement Letters function in Mail would be either the Gift Reference field or Gift Attributes (this way they would be specific to the Gift instead of the Constituent). With these fields you could associate...