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  • System crashes when trying to merge a letter in the gift of a deceased constituent

    Whenever I try to merge an acknowledgement letter directly from a constituents gift record for someone that has been marked as deceased (for instance, when we receive the distrubution on an estate gift), Raiser's Edge completely crashes as soon as I hit the merge button. The only way to get it to...
    Posted to Forum by Kendra Hukill on 01-11-2010
  • Re: Procedures for handling deceased spouses.

    We've had problems with this too, not for mailings, we use addressee for that. But if someone creates a master list to use for a mailing and for rsvp's and uses the first names on the rsvp list, deceased spouses have shown up. It creates a stir because those who don't understand the database...
    Posted to Forum by Carrie Gunder on 09-15-2009
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