Hi, Our mail merge was working great, and then I had to update the letters. My issue is this. Once I merge the letter and it opens up in Word, it changes the format. In RE Mail Word Wizard, I make my margin 2" from top. Once I merge it and it opens again in Word, it goes back to 1" margin from...

Friday night I upgraded my office software to MS 2010 and my RE letters are now merging in wordpad. Does anyone know how to change them over to Word? Thanks!

I'm trying to determine best how to generate membership renewal notices that include the usual contact information along with current dues, expiration date, joined on date, name/s on membership card/s AND next highest membership (upgrade) category with giving amount. Has anyone been able to do this...

I need to be able to pull pledges w/in a date range an ffrom the reaults, send letter to each constituent based on pledge amount. I have created 4 letters and 4 levels: Less than $25 print Letter 1 $25 - $499 print Letter 2 $500 - $2,499 print Letter 2 Greater than $2,500 print Letter 3 How to set-up...

We are currently running a 3-year capital campaign, which includes an employee giving component. Beginning in July, 2008, employees had the ability to pledge to the campaign, and have their pledges deducted from payroll over the next 3 years. As it is now the end of the year, I am preparing tax receipts...

We are trying to set up a 2 step conditional mail merge from RE. We would like to use the conditional mail merge donor acknowledgement letter from within RE using the RE merge fields but would like the merged letters to export out to Word with Word merge fields still actively intact within the body of...

Hi, all. I'm brand new to RE -- just finished a week on the job. I did do the 5 day RE Essentials course but think I missed something important. We want to use conditional mail merge to write thanks-for-renewing letters to our members. WHERE do I write the letters to use? I thought config, but based...

I have set up conditional donor acknowledgement templates through RE: Mail that incorporates many letter templates with varied page set-up parameters (plain, legal sized, left-indent to fit our letterhead, etc). When I run a merge and run only the letterhead template, it merges into Microsoft Word with...