Any workarounds?

Hi I have been asked by our new Fundraising Director to look at getting out letters more personalised and also to ensure that donors don't receive the same letter over and over again if they give in a small period of time. At the moment we have about 15 Donor Ack Letters set up (for various funds...

I am new to using RE. Although I received training a couple months ago our company has just recently converted over. So basically most of what I learned in the training is totally escaping me. I would like to know is there a way to do a mail merge using a specific gift batch or merge directly from a...

Has anyone noticed that receipts are no longer printing in the order that the gift batch was entered, since upgrading to version 7.83? In the past, the receipt number was assigned to the gift in the order that the batch was entered. And when we ran the merge thru RE Mail, the receipts would print in...