I have an issue that occurs roughly 20% of the time when I am running the mail function. I will complete all the steps for the mail merge, but after I click on "Finish," the merge never finishes. I am not sure if a process is running on my desktop that is interfering with the merge. Has anyone...

I had this same very frustrating problem. This is the fix in Word 2007: Open your letter template ( Configuration> Letters> [your letter] > Edit Export> Edit merge document In Word 2007, go to Page Layout tab Click arrow to drop down Page Setup Go to Paper tab In the First Page: frame, select...

Guin, I don't think this is something that is set up to pull from a RE Export or Mail function (which I guess is why you are asking in the first place ) I would try it one of two ways: Perhaps you could find an unused field on the membership category records (notes?) and enter the next highest category...

I built a queue 4 years ago when we began using RE7 to run gift acknowledgements each day. The process usually takes a couple of hours with our volume. Recently the merge has taken two to three DAYS to complete even though the transaction volume has been average, and frequently crashes before finishing...

I am having several problems with using the 'mail/honour memorial acknowledgement' function in RE since we upgraded to Vista Business and Office 2007. My mem. acknowledgements were working fine before, however, now my merge fields are empty, or pulling the wrong information. In the addressee...

Hi I have been asked by our new Fundraising Director to look at getting out letters more personalised and also to ensure that donors don't receive the same letter over and over again if they give in a small period of time. At the moment we have about 15 Donor Ack Letters set up (for various funds...

We have suddenly developed a problem (literally it was work one, not working the next) when performing a condional merge from Export. The query is fine, the criteria in the export is fine but when we click "merge now" it hangs for hours. When we click on the screen we get the pop-up "This...