I have an issue that occurs roughly 20% of the time when I am running the mail function. I will complete all the steps for the mail merge, but after I click on "Finish," the merge never finishes. I am not sure if a process is running on my desktop that is interfering with the merge. Has anyone...

I had this same very frustrating problem. This is the fix in Word 2007: Open your letter template ( Configuration> Letters> [your letter] > Edit Export> Edit merge document In Word 2007, go to Page Layout tab Click arrow to drop down Page Setup Go to Paper tab In the First Page: frame, select...

I built a queue 4 years ago when we began using RE7 to run gift acknowledgements each day. The process usually takes a couple of hours with our volume. Recently the merge has taken two to three DAYS to complete even though the transaction volume has been average, and frequently crashes before finishing...

I am having several problems with using the 'mail/honour memorial acknowledgement' function in RE since we upgraded to Vista Business and Office 2007. My mem. acknowledgements were working fine before, however, now my merge fields are empty, or pulling the wrong information. In the addressee...

I just discovered that Donor Acknowledgement mail Merge Wizard will systematically drop any watermark picture. BB blames Microsoft for the issue. We use MS Office 2003 - any clue if this is fixed in MS Office 2007? Any work around? The Foundation we help creates a new customised electronic letterhead...