Are any of you Upgrading from MS Server 2000 to MS Server 2008 and RE 7.71-7.85? We are doing this at Wycliffe, and I actually built the server in the Summer, but due to issues with our Serenic NAV upgrade to NAV 5.02, RE was sent to the back burner. We have reprioritized the RE upgrade now, and it is...

Error 1935 An error occurred during the installation of assembly component. This happens when installation a fresh copy of Raiser's Edge 7.91 on Windows Server 2003. No problems when installing on clients. Couldn't find any information in the knowledge base about this error.

Hi Chong, Installing RE\FE require that system files be updated which means that the user updating the application must have the rights to update these locations. We do not provide an automatic update for our applications because we encourage our clients to test the update in their environment before...

First off, all RE/FE updates require the user to be in the local administrator group. Second of all, why don't Blackbaud has a utility like Windows Update where it will let configure when to download and install? Third, why dont' Blackbaud fix the problem of showing the Sample database every...

Hello Steve, Thanks for posting your question. Only one instance of The Financial Edge can be installed on a workstation at a time. Other organizations in your situation install the older version on a standalone machine for quick and easily access to the old database and have the new version on the rest...

I am trying to install a copy of our actual database onto a computer that is not connected to our server to use as a sample database. I find the sample database provided by Blackbaud to be woefully inadequate. I have never worked with a database, and I've worked with some cheezy databases in my day...

We also completed our upgrades for RE and BBNC. I had been apprehensive about the changes and the upgrades. I was mostly worried about a smooth transition as I had been using windows authentication for most all of the users. I attended a support roundtable - it was very helpful. I was told that if I...

I am in the process of completing an update import of constituents. After the import is complete, records that were updated have had their phone & emails deleted. Does anyone know a way around this? Thanks Lawrence

I am curious how the upgrades have been going now that 7.91 has been released. We are planning to upgrade RE from 7.85 to 7.91 as well as EE to 7.78 patch 9. We are integrated (both through the General Ledger and RE/EE) so I am anxious to hear if anyone else has anything to report - good news? Tips or...

We are beginning out upgrade from RE 7.71 to RE 7.85. We bought a new Dell Server (1950) which has Duo Quad core processors and 32 Gb of memory. We are moving from a much older server...with only 4 Gb memory and a single processor. We have upgraded out 32 bit Windows 2000 OS to 64 bit Windows 2008 Server...