[quote user="Shirley Platt"] I am having the hardest time following the knowledge base answers for importing new preferred addresses for old constituent accounts. Does anyone have a header row that I can look at to see if I can follow it? [/quote] Shirley- I've posted my address update...

Earlier this year we exported all our addresses to an excel file which we then farmed out to a service to go through and correct for us. When the company provided us with the corrected information I imported the corrected addresses back in. Because import did not over-write the address data that was...

Has anyone had to removed multiple address from donor records? here is the problem. we have mulitple addresses on a donor record. For example the donor has a type Home. 123 Good St. a type Old : 123 Good St. a type Previous : 123 Good St. Each of these adresses are the same. I want to remove from the...

This is my first RE import and I am afraid my impatience may be getting the best of me. I feel like this should be fairly obvious and straight-forward, but am struggling with making sense of all the steps. I was given a csv file containing changed addresses from our recent direct mail campaign. My thinking...

You can also run a validation on the records before you actually do an import. That should spit out a list of your exceptions. You can then run the import of the successful records and then deal with your exceptions. There's a gigantic document on importing - not sure what version you're running...