I am having several problems with using the 'mail/honour memorial acknowledgement' function in RE since we upgraded to Vista Business and Office 2007. My mem. acknowledgements were working fine before, however, now my merge fields are empty, or pulling the wrong information. In the addressee...

Could I get information on how other organizations do the Family Notification piece with respect to memorial gifts? Is it possible to do so using mail/acknowledgements? Our organization uses both receipts and acknowledgements. Thanks to members of this forum, I now am able to use the acknowledgement...

I am doing something wrong with regard to creating memorial acknowledgements but I am not sure where the error is. Up until now, our organization has just done acknowledgements manually...that is: We get a gift in memory of John Doe, the donor is given the receipt through an automated process, but the...

We have a card sent to the family of the deceased, that includes up to 5 names (another org had up to 10 with addresses). RE Mail - Hon/Mem Acknowledgement letters Fields to include tab 2 - here is where you pick what info you want to have on your letter (donor name or name & address), you want to...