Hi there, I'm about to work on queries to pull up the mailing list for this year's Holiday Direct Mail. But with every Direct Mail, we always have issues with multiple donors that share the same address. We don't want to send multiple letters to the same family. It looks rather bad when the...

Can anybody explain to me a neat method of handling 'head of household' records, whereby (in our example) we have two Alumni who live at the same address, and so only one piece of literature needs to be mailed to the household, rather than one per constituent? Thanks, Pete

Is anyone else having issues with NCOA? Do you export "Head of Households" or "both constituents separately" ? Read the following that I have received from BB: "results of your Address Finder Export Control Report. I want to thank you for your patience as...

I'm new on RE7! Most of my joint constituent accounts are showing the MAIL TO is checked for both the primary - preferred constituent as well as the spouse. I do not want (2) pieces of mail going to the home. Also, all alternate addresses on RE6 converted to RE7 marking this as the MAIL TO address...