Here are last week's most popular Forums posts as well as unanswered posts: Most Popular Topics: transferring to a letter the info found in a donor category report (for donor recognition wall) Marking an email as the preferred email Several criteria for a query HELP??? Unanswered Posts: Advertising...

I am trying to do a simple mail merge and keep getting a message "runtime error! program: c:\program file\microsoft office\office\winword.exe and then the merge fails. I spoke with Blackbaud, they advised me to re-install MS Office which I've done (twice) and still keep getting the same error...

Along those lines, you might also want to see if the merge works on another computer. On the original computer, you may be able to press Alt and Tab until Microsoft Word is selected and continue with the merge (per Knowledgebase solution BB389324 ). .

We have suddenly developed a problem (literally it was work one, not working the next) when performing a condional merge from Export. The query is fine, the criteria in the export is fine but when we click "merge now" it hangs for hours. When we click on the screen we get the pop-up "This...