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error messages (RSS)
  • Missing Constituent Notes - "Out of Memory"

    Hi all, A user has recently noticed that some constituent notes are having problems being opened. The error reads "Out of Memory". I think I read somewhere that this error was caused by the upgrade from RE 6 to 7. is this correct? Can anyone confirm this? Thank you for your assistance. Troy
    Posted to Forum by Troy Stearnes on 11-05-2008
  • Re: Dashboard

    Hi, Ashley. The installation guide is located under the Conversion & Installation section of the RE User Guides: http://www.blackbaud.com/support/guides/re7.aspx#conv . However, I'd first recommend going through the steps in Knowledgebase solution BB341312 : If using Microsoft Office XP, 2003...
    Posted to Forum by Sarah McBride on 07-17-2008
  • Re: Conditional Merge Hanging

    Along those lines, you might also want to see if the merge works on another computer. On the original computer, you may be able to press Alt and Tab until Microsoft Word is selected and continue with the merge (per Knowledgebase solution BB389324 ). .
    Posted to Forum by Sarah McBride on 07-09-2008
  • Conditional Merge Hanging

    We have suddenly developed a problem (literally it was work one, not working the next) when performing a condional merge from Export. The query is fine, the criteria in the export is fine but when we click "merge now" it hangs for hours. When we click on the screen we get the pop-up "This...
    Posted to Forum by Carl Stewart on 07-08-2008
  • Unexpected error: 'Company name' is required.

    Hi, I am getting this message while starting the SB conversion. Any one else run into this message. Dan
    Posted to Forum by Dan Scanlon on 07-02-2008
  • How do I correct Error message - Post Date must be in a valid Fiscal period

    We have a couple of transactions that are not posted. They are transactions in the previous year, the cheques are paid. I need help here.
    Posted to Forum by Ronke Fakunle on 06-19-2008
  • Re: Microsoft 2007

    Hi, Lisa. As long as you're using RE 7.82.1514 or higher, you should not experience compatibility issues with Word 2007. You can check your RE version by going to Help, About. If the errors are only occurring on one workstation, I'd recommend running an update/repair on your computer (see BB57039...
    Posted to Forum by Sarah McBride on 06-10-2008
  • Errors with Constituent Profile Report & Event Profile Report

    Hello, I was wondering if anyone else receives "error in formula" and "insufficient memory" messages when trying to preview/print the Constituent Profile Report and Event Profile Report. We are currently using Raisers Edge version 7.83.1622.0. We're using the following software...
    Posted to Forum by Noah Ginter on 05-08-2008
  • Re: Import Exceptions- Can't figure out the problem.

    If you are getting an error message, it ALWAYS helps to post the text of the error message. It might seem cryptic to you, but, more often than not, it really does contain useful information. Do you have "Check for duplicates" checked? This is most likely the cause of your problems. There is...
    Posted to Forum by Drew Allen on 04-01-2008
  • error in API

    I’m trying to do some things with the api via a webservice that I wrote. We do this a lot and I’m getting this error System.Runtime.InteropServices.COMException (0x80010105): The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT)) at System.Runtime.InteropServices.Marshal...
    Posted to Forum by Garrett Keating on 03-27-2008
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