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error messages (RSS)
  • Installation fails

    Error 1935 An error occurred during the installation of assembly component. This happens when installation a fresh copy of Raiser's Edge 7.91 on Windows Server 2003. No problems when installing on clients. Couldn't find any information in the knowledge base about this error.
    Posted to Forum by Matthew Daubert on 11-20-2009
  • 11/11 Forums Roundup

    Here are last week's most popular Forums posts as well as unanswered posts: Most Popular Topics: transferring to a letter the info found in a donor category report (for donor recognition wall) Marking an email as the preferred email Several criteria for a query HELP??? Unanswered Posts: Advertising...
    Posted to Weblog by Douglas Clinton on 11-11-2009
  • Getting a "Runtime Error" when doing simple mail merge

    I am trying to do a simple mail merge and keep getting a message "runtime error! program: c:\program file\microsoft office\office\winword.exe and then the merge fails. I spoke with Blackbaud, they advised me to re-install MS Office which I've done (twice) and still keep getting the same error...
    Posted to Forum by Nancy Buck on 11-06-2009
  • Basic Import Error message

    I am doing a constituent attribute import and I am getting the following message" The Import ID field is required to Update existing records" ..... I do have the import ID on my file and it is mapped on the fields tab. Might anyone know why I am receiving this message? Thank you,
    Posted to Forum by Val D on 10-01-2009
  • Microsoft Office Web Components software

    I installed Microsoft Office Web Components software, but i still have error on Home page of Raiser edge: Before you can use the Dashboard feature, you need to install Microsoft Office Web Components software. Please refer to the Raiser's Edge Installation Guide for instructions. What went wrong...
    Posted to Forum by Jackie Li on 08-12-2009
  • Re: Basic Import Issue

    Here's knowledgebase solution for that error message Solution ID: BB192794 Product: Registrar's Office 7 (BBSIS), Accounts Receivable 7, Admissions Office 7 (BBSIS), The Raiser's Edge 7, Cash Receipts 7, Accounts Payable 7, Admissions Office 7 (EE), Payroll 7, Fixed Assets 7, Student Billing...
    Posted to Forum by JoAnn Strommen on 08-11-2009
  • Using an ISA server for NetCommunity

    Hi, I was wondering if anyone has used an ISA server in their hardware setup? I know Blackbaud do not support this option, but unfortunately the only way we could deliver the project was by using an ISA server. Has anyone else done this? We are facing some serious problems regarding the time it takes...
    Posted to Forum by Amy Willis on 07-30-2009
  • Re: Pivot Tables - 'Object Variable' error

    Had this problem some time ago. Ended up contacting support. If I remember correctly they had to do a plug in to correct issue. Good luck
    Posted to Forum by JoAnn Strommen on 07-24-2009
  • Issues with Internet Explorer 8.0.6001

    After an automatic update through Windows, my version of Internet Explorer was updated to 8.0.6001. Now the top menu of NC will not display menu items - hovering/clicking reveals the box that should contain the links, but there's just empty space. Has anyone else had this issue? Does anyone from...
    Posted to Forum by Ben Richardson on 07-17-2009
  • Commitment report not printing and applying to constituent record

    Hello All, We enter gifts through batch and on a few occasions in the last few months, although we have "committed" a batch and it appears to have been committed, the gifts within that batch have not "applied" into the constituents' records. Anyone know what may be happening here...
    Posted to Forum by Barbara Osborn on 07-08-2009
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