We have suddenly developed a problem (literally it was work one, not working the next) when performing a condional merge from Export. The query is fine, the criteria in the export is fine but when we click "merge now" it hangs for hours. When we click on the screen we get the pop-up "This...

Hi, Lisa. As long as you're using RE 7.82.1514 or higher, you should not experience compatibility issues with Word 2007. You can check your RE version by going to Help, About. If the errors are only occurring on one workstation, I'd recommend running an update/repair on your computer (see BB57039...