I am in the process of developing different request forms (import, export, query, reports, mail letter, email blast, Add/update/delete records) to organize work flow better , prioritize requests, and more closely follow up with Information System staff on different request Please let me know how do you...

How do you handle e-mail blasts on a constituent's record? Do you track it as an Action, Attribute or an Appeal? If not, how do you track this information. If so, please indicate whether it's a constituent Action, constitutent Attribute or constituent Appeal. We would like to simply know what...

Has anyone else had any troubles changing fonts, font sizes, etc when designing a e-mail message in Blackbaud v 5.5 with patch 4? I am using internet explorer version 7 and when I highlight and go to the tool bar and try to change the font, size, color, etc. it won't change it. Also when I press...

A client recently asked "Do you have any suggestions on how to not have our email go into people's junk folder?" Hitting the inbox is the holy grail for email marketers and whether you believe it or not non-profits who send email are definitely email marketers. There are a couple of key...

I would love to hear if anyone has developed a good solution to "email address processing", similar to what Quick Letters can do for (mailing) address processing. For example, if I want to send an email to everyone who has given me $100 or more in the past 12 months, and I want to include Individuals...

After enjoying the retirement life for two years, my dad decided to return to teaching this year. Today was his first day with students, and I know he's excited, but it can also be a bit overwhelming to get going with the school year again (especially after having a substantial break from teaching...

The Nasher Sculpture Center seeks an energetic development team member to handle daily database operations. Database duties to include input of membership and gift data - individual, corporate and foundation - and running reports. Administrative duties to include membership mailings, membership renewals...

Opportunity International is nonprofit microfinance company that seeks to provide opportunities for people in chronic poverty to transform their lives. We are currently seeking an Online Communications Director for our headquarters location in Oakbrook, IL. Opportunity International is looking to increase...

I have to agree with Laura, I think an attribute is your best bet. Since you are trying to flag a constituent's contact preference, you might consider a constituent attribute rather than an address attribute. You can exclude people from mailings on the Attribute tab in mail (or include only those...

I just called BBNC customer support to ask them for help in resizing a cell in a table in an email template and was REFUSED assistance. I was told that this was a design issue and support does not provide assistance with design. We then went round and round on how I was asking for help in USING the software...