We are having a problem that when ever we mail merge through RE Mail the resulting letters have spell check manually turned off. Now the template has it turned on, it is working on our regular documents but any time RE is involved it gets turned off. I was told by customer support that it was a Microsoft...

Hi everyone, I was curious as to how other organizations track their non-appeal related outgoing mail. Items such as birthday cards and magazines. Do you assign them an appeal ID and populate the appeal tab or do you do something different? Currently we have appeal ID's for these items but that's...

I had this problem too until I found out that in mail, if you merge letters Donor Acknowledgement letters, only records with gifts will be merged. If you use the Action Follow-up letters, only records with Actions will be merged. I had to use the Quick letters function because I just wanted name, address...