I am trying to correctly format donor acks using the mail function in RE. When I get to the actual word document one sentence needs to insert each fund description for the gift. I am trying to make word automatically enter in an "and" before the last fund description so the sentence will read...

I built a queue 4 years ago when we began using RE7 to run gift acknowledgements each day. The process usually takes a couple of hours with our volume. Recently the merge has taken two to three DAYS to complete even though the transaction volume has been average, and frequently crashes before finishing...

Hi I have been asked by our new Fundraising Director to look at getting out letters more personalised and also to ensure that donors don't receive the same letter over and over again if they give in a small period of time. At the moment we have about 15 Donor Ack Letters set up (for various funds...