Hi All. I am not a new user, but after several years of receiving back mail with the little yellow USPS sticker Temporarily Away Return to Sender, I though I would check to how some of you are handling those types of mail returns. We hold and handle the data for 7 hospitals and a geographically dispersed...

Greetings, We're trying to figure out data entry procedures for inactive appeals. Specifically, for direct mail, we inactivate appeal codes 120 days after the mailing dropped. Any examples or suggestions on an appeal code to use if we receive a gift from an (inactive) appeal after 120 days? Do you...