We are re-thinking some of our phonathon tracking at our University. I am looking for good options for tracking the calls (unanswered/answered/bad phone numbers/disconnects/etc.) for our upcoming phonathon. Do you use Actions or Attributes? Is information stored in "Address Attributes?" In...

When doing an event and charges have to be deducted from cost to determine the actual donation where do you put these costs and actual donation and how do you pull it into one letter/receipt? I would love to hear how you send out your letters and your verbage used. You may also contact me: goodman@lacollege...