I cannot use the Mail Wizard because we do not want to store our letters in the database. We have 30 different acknowledgement letters (all mail merges) for the different types of gifts we receive. In Mail, I use the export button within "Standard Acknowledgement Letters" to export...

For approximately the past 3 months we have had problems with the formatting on our letters/receipts whereby the formatts on font size and type and margins/tabs go out at the time of the mail merge. All settings and formats in our templates appear to be fine, so I can't figure out why or how this...