I have 1 person in a batch that needs to be re-run for credit card authorization. I ran all of them this morning but this one person's charge did not go through because it would have been an overpayment of her pledge. But, she wants to be a continuous donor after her pledge is paid off so I need...

Thanks, everyone, for your feedback. Sandy Luckhurst reached out through e-mail and we talked on the phone about how her organization handles credit card processing. She shared her 10 years of experience with me and knowledge with IATS and Authorize.net as well as the reports she uses to reconcile their...

I want to put this out there for all RE users to consider and help us come up with a solution. Our business office insists that we wait until credit card transactions have cleared the bank and are in our account before we send them deposits. As a policy, we batch all gifts. This means that we cannot...

I have been asked by our Conference Operations staff if it would be possible to process the credit card payments that they receive for hosting conferences on campus through the Raiser's Edge using Blackbaud Payment Services. What I am planning on doing is setting up an organization record called...

Have you tried modifying the batch design provided by NetSolutions by removing the credit card number field? We had a similar issue when batching credit cards that come to us through the mail. I simply stopped entering the credit card numbers into the data base, as once the gifts have been processed...

Hi, We are currently experiencing difficulties since Blackbaud updated Netsolutions to be PCI DSS compliant. We are still using a 7.8 version of RE and I believe we have the EFT module. Now that Netsolutions no longer sends credit card numbers to RE, when we are batching our single gifts in RE it is...