Thanks, everyone, for your feedback. Sandy Luckhurst reached out through e-mail and we talked on the phone about how her organization handles credit card processing. She shared her 10 years of experience with me and knowledge with IATS and Authorize.net as well as the reports she uses to reconcile their...

I want to put this out there for all RE users to consider and help us come up with a solution. Our business office insists that we wait until credit card transactions have cleared the bank and are in our account before we send them deposits. As a policy, we batch all gifts. This means that we cannot...

I recently created a recurring batch and the resulting problem is that now my batch number is out by one. That is: I created a recurring batch and called it "Smith" batch so that I might run this batch each time Mr. Smith's donation comes in. Then I created a new batch of general donations...

I am having some problems with my printer and it doesn't appear that it's going to be resolved anytime soon. Consequently, when I'm doing batches, sometimes I'm successful and get the Batch Commitment Control Report and sometimes I'm not. It is a source of great irritation to our...

Hello All, We enter gifts through batch and on a few occasions in the last few months, although we have "committed" a batch and it appears to have been committed, the gifts within that batch have not "applied" into the constituents' records. Anyone know what may be happening here...