Our web seminars are a way to learn tips and tricks to help you in the software. Each month, we hold free, hour-long Online User Clinics for The Raiser’s Edge . Here's a look at what we have coming up for next year: Homepage and Dashboards - January 21, 2:00 p.m. ET Database Cleanup - February 18...

I'm trying to create an Appeal Dashboard that will show the summary amounts for several different appeals. One of those appeals in 'Mail Appeals'. The problem I'm having is that we currently have about 6 different mail appeals and only one goal for all of them. I need to be able to see...

The Package function was one of Blackbaud's better improvments to RE. But you should know that the Dashboard has a report called Appeal Package Response, and while it's handy, it *double counts* any gift that is soft-credited, so the total isn't 100% accurate. I suggest running the Appeal...