Has anyone had a situation where a donor insists on having his or her address read a certain way, even though Address Accelerator says it should be formatted differently? I have a member who is insisting that we enter his address as "#47" instead of "Apt 47." I can add him to the...

Two questions for those of you who use Contact Address Attributes (to mail to specific contacts)... 1) Would you mind sharing what you have in that data table? In other words, what are your different segmentations? (ex. invoices, solicitations, invitations, Annual Fund, Annual Report, etc.) 2) Based...

We are planning the roll-out of RE into our colleges, who will then maintain their alumni data. This does cause some concerns that changes may be made that are against our normal practice/policy and would like to track changes made in an audit report. Does anyone know if this is possible in RE, or how...

Hi Cheryl, Thanks so much for this work around - thought we were going to be able to use it but our RE admin folks tell me that in order to be able to use this attribute in a mail merge it has to be entered as a constituent attribute not as an attribute on the relationship record itself where we were...

Hi there, I'm about to work on queries to pull up the mailing list for this year's Holiday Direct Mail. But with every Direct Mail, we always have issues with multiple donors that share the same address. We don't want to send multiple letters to the same family. It looks rather bad when the...

Is there a way to run "address accelerator" on all addresses? We would like to have the county information available on all addresses. Right now, the only way I know of to do that is to do a query on all addresses without county information, then access each address and run address accelerator...

Address Processing has been broken since our last upgrade and I am dependent on that for creating mailing and email lists. We mail to multiple contacts at each org, and I need postal info as well as phone and email, contact Addressee and Salutation, etc. I generally export this along with constituent...

Hi Nina, we do something similar to you, we save the address as previous and then type in Memorial. It does seem like overkill but I've had too many people trying to run their own lists who don't understand/think about the checkbox feature end up mailing to deceased people. At least this way...

Hey Kelly, I found this error in Knowledgebase solution BB708886 . It's currently under evaluation, and you can subscribe to the Knowledgebase solution to be notified when the status changes. Hope this helps!

Hey Beth, You could add an address attribute to the constituent's home address such as "Acknowledgement" and then filter on that address tab on Step 3. on the Individual Address tab in Donor Acknowledgement letters. Knowledgebase solution BB554666 discusses address attributes, and BB518...