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action tracks (RSS)
  • 8/19 Forums Roundup

    Here are last week's most popular Forums posts as well as unanswered posts: Most Popular Topics: Policies and Procedures Manual Entering revenue into RE without using the Events module Constituency codes... Events Module: Participation Unanswered Posts: Procedure for capturing additional information...
    Posted to Weblog by Douglas Clinton on 08-19-2009
  • action tracks - constituents no longer assigned to track

    We had an Action Track that was originally assigned to 271 Constituents. However, that Track is now only assigned to 109 of those Constituents. So far, I haven't been able to find any rhyme or reason as to why these Constituents are no longer assigned to the track. It does not seem to be the case...
    Posted to Forum by Isaac Comer on 08-14-2009
  • Using the Action tab to track Membership Renewal Invoices

    I would like to know if anybody uses the Action tab to track membership renewal invoices. If you do, how are using them and is it worthwhile?
    Posted to Forum by Lauren Fardella on 08-12-2009
  • Re: Does RE cater for CRM - type management of key supporters?

    I'm not positive that there isn't an integrated module to do exactly what you're asking (Check with your Blackbaud rep because something may be out there or in Q&A stage?) - but have you looked at using the Prospect Module or Action Tracks for Moves management in conjunction with Solicitors...
    Posted to Forum by Laurel Quaintance on 08-06-2009
  • Does RE cater for CRM - type management of key supporters?

    I come from a professional services sales background where I have used CRM software in managing client relations for the last 20 years. When I started in this current non-profit I was introduced to RE and found that it did not cater for opportunity tracking and other CRM features that have long been...
    Posted to Forum by Malcolm Sproull on 08-06-2009
  • Re: Stage Aging Report

    I'm still not sure exactly what you're trying to track and where you are tracking information. Are you looking to expound upon the Solicitor or Prospect Module reports that currently exist or are you looking at Action tracks and reporting on those? Are the things you're tracking user-defined...
    Posted to Forum by Laurel Quaintance on 07-28-2009
  • Re: Using Actions to Automate Checklist Items? How's that working for you?

    Action Tracks is one of those items that I always think I will get to in the "down time" - - and haven't done it yet. I too would love to hear from any school that is using them - for any process - from admissions to enrollment to billing.
    Posted to Forum by Candace Chesler on 07-07-2009
  • Re: Designing queries for donor tracking - Best Practices?

    I'm assuming that your letters are solicitations? If that was the case I would suggest the following: 1) Initial Query - use to code Appeal and Package that is unique that designates them as Renewals to whichever solicitation project you're sending (direct Mail Spring, Fall, Annual mailing, Major...
    Posted to Forum by Laurel Quaintance on 07-02-2009
  • Prospect Module/Moves Management

    Fellow community foundations, Are any of you out there using the prospect module for Moves Management? Or how about Action Tracks? If so, would you mind sharing how you are utilizing RE for Moves Management processes, either with current clients or with prospects? Thanks!
    Posted to Forum by Christina Cook on 05-30-2009
  • Action Tracks

    Hi everyone: I feel like I've been living on this forum the last couple of weeks. My next question is about Action Tracks. I'm trying to decide if they would be a useful tool for my organization, but now I remember why I gave up trying to learn about them a year ago-- they seem more involved...
    Posted to Forum by Keith Tramantano on 04-28-2009
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