I have an issue that occurs roughly 20% of the time when I am running the mail function. I will complete all the steps for the mail merge, but after I click on "Finish," the merge never finishes. I am not sure if a process is running on my desktop that is interfering with the merge. Has anyone...

Hmm, thanks for the insight and especially the templates! I'm going to use them to help us pick out what fields we really need in our export. The only reason I made a complex system like this (in Access, by the way) was because all the thank you letters were removed from various departments in our...

Okay... I'm still struggling with Acknowledgment letters and how we're going to do them when we go live on RE in just a few weeks... A lot of you have mentioned using IF...THEN...ELSE statements in Word to make your letters look more organic, but I'm not sure if that will work in our situation...

I had this same very frustrating problem. This is the fix in Word 2007: Open your letter template ( Configuration> Letters> [your letter] > Edit Export> Edit merge document In Word 2007, go to Page Layout tab Click arrow to drop down Page Setup Go to Paper tab In the First Page: frame, select...

Guin, I don't think this is something that is set up to pull from a RE Export or Mail function (which I guess is why you are asking in the first place ) I would try it one of two ways: Perhaps you could find an unused field on the membership category records (notes?) and enter the next highest category...

I am trying to correctly format donor acks using the mail function in RE. When I get to the actual word document one sentence needs to insert each fund description for the gift. I am trying to make word automatically enter in an "and" before the last fund description so the sentence will read...

I built a queue 4 years ago when we began using RE7 to run gift acknowledgements each day. The process usually takes a couple of hours with our volume. Recently the merge has taken two to three DAYS to complete even though the transaction volume has been average, and frequently crashes before finishing...

I am having several problems with using the 'mail/honour memorial acknowledgement' function in RE since we upgraded to Vista Business and Office 2007. My mem. acknowledgements were working fine before, however, now my merge fields are empty, or pulling the wrong information. In the addressee...

Hi I have been asked by our new Fundraising Director to look at getting out letters more personalised and also to ensure that donors don't receive the same letter over and over again if they give in a small period of time. At the moment we have about 15 Donor Ack Letters set up (for various funds...

We will soon be converting from Office 2003 to Office 2007. Has anyone had any problems with the integration of RE7 & Office 2007?