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Usability » Patron Edge Online (RSS)
  • Selling out is a beautiful thing

    The PEO Labs series brings you information or advice on items that are geared towards users who can take high-level concepts or sample code and run with them. Please note that many of the things discussed are not supported. That doesn't mean that an item is a warranty-voider; it just means that the...
    Posted to Weblog by Nicholai Burton on 08-08-2008
  • Save time on the Administration site with Favorites

    Sorry for not posting anything last week; I'll give you two great posts this week to make up for it! Patron Edge Online version 3.3.3 introduced a completely new, redesigned Administration site to organize things better and make running the site easier. One of the best new features is Favorites....
    Posted to Weblog by Nicholai Burton on 08-06-2008
  • Validate form fields in Patron Edge Online

    Patron Edge Online can be a double-edged sword when it comes to data entry. A user has the ability to enter his own address and phone information so that you don't have to try to track it down elsewhere later on, but when you don't enforce any kind of formatting standard, searching or reporting...
    Posted to Weblog by Nicholai Burton on 07-24-2008
  • Firefox 3 has been released!

    Firefox , the greatest of the modern browsers, released version 3 of their product just about four hours ago and it has already been downloaded nearly 3 million (million!) times. It's more secure, prettier, faster and smarter than anything else out there (yes, even you Safari). I encourage all of...
    Posted to Weblog by Nicholai Burton on 06-17-2008
  • What do your patrons think about your PEO site?

    The PEO Labs series brings you information or advice on items that are geared towards users who can take high-level concepts or sample code and run with them. Please note that many of the things discussed are not supported. That doesn't mean that an item is a warranty-voider; it just means that the...
    Posted to Weblog by Nicholai Burton on 06-13-2008
  • Restrict delivery methods online

    Here’s a quickie while I’m working on a few things: Patron Edge Online 3.2.5 and higher gives us the ability to get granular with delivery methods. This will allow people who are buying tickets to the Romeo and Juliet matinée print them at home, but those who are coming to the nearly sold out Pink Martini...
    Posted to Weblog by Nicholai Burton on 05-05-2008
  • Give your patrons interactive directions to your venue

    The internet behemoth that is Google has given us a great tool to get people into your doors, literally. Google Maps is at a point now where there is no reason not to have an interactive map and driving directions to your venue. It’s also a very simple feature to implement using some basic PEO design...
    Posted to Weblog by Nicholai Burton on 04-30-2008
  • Using Google Analytics to get more out of PEO

    The PEO Labs series brings you information or advice on items that are geared towards users who can take high-level concepts or sample code and run with them. Please note that many of the things discussed are not supported. That doesn't mean that an item is a warranty-voider; it just means that the...
    Posted to Weblog by Nicholai Burton on 04-10-2008
  • Let your patrons know when something is wrong

    I see a lot of PEO sites out there that still use the canned error messages whenever something goes wrong. If I buy concert tickets for my wife's birthday and see an error that just says "L1029 - Credit Card Payment Transaction Failed" I will give up right there and either come back the...
    Posted to Weblog by Nicholai Burton on 02-27-2008
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