What's your experience with this software?

Attached is the following document that we give to our IT staff regarding Raiser's Edge can anyone give me suggestions/comments on if I need to add something or anything else that I need to bring up in the meeting we are getting ready to have with them regarding this? They have had some changes in...

Hi, We are upgrading to the Enterprise edition in the coming weeks after a brief set of tests on a cloned virtual test server. Does anyone have a generic test plan which they are willing to share? Thanks, K

Hi. I am fairly new to Raiser's Edge (even though we've had the system in place for several years). I've realized that we have not been setting up our Campaigns, Funds and Appeals as intended and need to restructure them. Moving forward, I want to create two overarching campaigns (Annual...

All - I am interested in learning about how other large museums use and manage solicit codes with The Raiser's Edge. What have you found to be best practices as well as lessons learned about what did not work. Thanks in advance, Julie

I'm interested in knowing how others use the rejoin function. I would like to know at what point you drop members, and upon rejoining how do you count these rejoined members for the sake of reporting. For example, do you report new, renew, and rejoined members in separate categories or do you roll...

We have been using Outlook 7 to populate actions from emails for some time without problem, however, a couple of team members have recently been upgraded to Windows 7 and the functionality seems to not work any longer. I have the addins active, but we get errors when Outlook goes to create the action...

I've noticed that if a phone number or email address is added to a relationship record while in the relationship window, it is not viewed on either record in the relationship. I've closed the records and reopened them, but the number is not on Bio 1 for either constituent. Shouldn't it show...

I was wondering if Windows 7 is compatible with Raiser's Edge 7.91.36.0. My college is going to upgrade to Windows 7 this summer and I wanted to make sure of this ahead of time. Thank you for your help.

As we prepare to go live with The Raiser's Edge Enterprise 7.91 next week, I am wondering how frequently you have to patch/update your client workstations (ie. MS Office Components, Office fixes, etc.)? We run MS Office 2007 at the desktop and have had a number of work-arounds and patches to install...