I've started a blog about the reconciliation topic where I'm going to post some additional tips and tricks about the process. We've (Katie has) also posted the materials and the video recording of the past session on the FAQ page for Student Billing if you missed it. On the blog I'm also...

A few days ago, we posted a poll to gauge your interest in our upcoming Support Seminar and Q&A session, "Student Billing Reconciliation Roundtable." If you missed the description, here it is: Our Senior Product Support Lead, Charles Soderlund, will give an overview of the reconciliation...

Update: The response was great and we've met our capacity for the scheduled meeting, so we are closing registration early. We've already had a few people say that they would be interested in a future session, and we know that not everyone had a chance to respond to this initial poll. If you're...