When you engage with people you make them feel part of the process this automatically creates loyalty and helps with understanding. “The two most engaging powers of an author are to make new things familiar, familiar things new.” William Makepeace Thackery The Site we’ve been using throughout this example...

So you are working in the not for profit space and want to get into Social Media but don't have the first clue how to start? Well you made it here so that's at least a small step . However there is a lot more to it than my ramblings on this blog. So I've found a list of 5 great resources...

I'm excited that BBNC 6.10 has released this week. It went up on our website on Wednesday. It has some superb new features and functions. I've already spoken about the changes we've made around Gift Aid in 6.10 which should free up some much needed processing time for the UK end users. If...

So it's getting up to Easter time and everyone is heading out on an extended weekend here in the UK. I know our US cousins don't get this weekend so I expect to come back to a massive number of emails...especially as I've decided to take a few days off at the other end as well. However before...

There are two kinds of statistics, the kind you look up and the kind you make up. ~Rex Stout, Death of a Doxy Last week I had the privilege of speaking at the Communicating Success 2009 conference run by Action Planning . This was by far my biggest audience thus far (around 400 people were there) although...

This week I've been down in Brighton at the Case Schools conference. I was presenting my Cool Tools presentation down there. I've made a few changes to the content as things have changed recently. Firstly there was a new Nielsen report released which showed that Social Networking had over taken...