Karen, When you say "processed by our receptionist," Also later when you say "The development database assistant creates the batch in RE and processes the checks through." what does that involve? Do you do electronic filing linked to the donor records by any chance? I believe this...

During the Blackbaud Conference for Nonprofits this year I demonstrated an application I had been working on that will instantly open the RE record for whatever PE record you're currently viewing with a single click. I promised to have it up on The Spotlight by the end of the week for all of you...

For me - I do not change a gift status "posted" to "not posted" - I believe that will cause problems. My reply was referencing the adjustment to the gift, not info recorded with original gift. On the gift adjustment screen "New Adjustment to..." You may run into several...

Two of the most time consuming things with any client-server application are installations and updates. If you have both Patron Edge and The Raiser's Edge, you currently have an additional step after installing an RE workstation (or updating a PE workstation) to copy some files into the The Raiser's...

Sheri - We use Raiser's Edge and AuctionPay. We just added the Event Module - so for our 2009 fundraising dinner we will use AuctionPay only for the auction items - although it does handle seating and event reservations as well. I have previously used a different third party software, and a makeshift...