We are making several important changes to the next version of Patron Edge in an effort to meet PA-DSS rules . These changes are required in order for your organization to reach compliance with Payment Card Industry standards and continue to process credit cards. The most important changes are these...

At the last Blackbaud Conference, one client shared an experience where several cashiers had defrauded her organization via a pretty clever scheme. For cash transactions, the cashier would sell a Member or Child ticket in PE but charge the patron a Full Price admission and then pocket the difference...

So now that you have locked down the system appropriately per my previous post on the subject, it’s time to take advantage of one of the controls in PE regarding end-of-day procedures. I am referring to the Drawer Cash Out function. If you are not familiar with this feature, it allows your cashiers to...

Fraud is a problem in all types of organizations, but it can be especially tough for performing arts organizations and museums since we’re frequently dealing with temps for most of the front desk work. As consultant Leslie Bradford discussed in her Blackbaud Conference session To Catch A Thief , there...