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Patron Edge Online (RSS)
  • Firefox 3 has been released!

    Firefox , the greatest of the modern browsers, released version 3 of their product just about four hours ago and it has already been downloaded nearly 3 million (million!) times. It's more secure, prettier, faster and smarter than anything else out there (yes, even you Safari). I encourage all of...
    Posted to Weblog by Nicholai Burton on 06-17-2008
  • What do your patrons think about your PEO site?

    The PEO Labs series brings you information or advice on items that are geared towards users who can take high-level concepts or sample code and run with them. Please note that many of the things discussed are not supported. That doesn't mean that an item is a warranty-voider; it just means that the...
    Posted to Weblog by Nicholai Burton on 06-13-2008
  • How can I help?

    I know, I know, my posting frequency has dropped off a bit in the last couple of weeks. I've been a little swamped and unable to write as much as I'd like. I haven't forgotten about you though! Things are settling back down and I want to get back to my two or three a week schedule, but I...
    Posted to Weblog by Nicholai Burton on 06-13-2008
  • Keep your Administration Site safe

    One of the easiest things you can do to protect your organization online is to ensure the security of your Patron Edge Online Administration site. I bring this up because the majority of Admin sites that I have seen are not well-protected. While an attacker wouldn’t be able to get credit card numbers...
    Posted to Weblog by Nicholai Burton on 06-06-2008
  • Rounding up change (but not from under sofa cushions)

    The PEO Labs series brings you information or advice on items that are geared towards users who can take high-level concepts or sample code and run with them. Please note that many of the things discussed are not supported. That doesn't mean that an item is a warranty-voider; it just means that the...
    Posted to Weblog by Nicholai Burton on 05-26-2008
  • Blogging in Patron Edge Online

    Does your organization have a blog or XML feed to get out news or other information? Why not display your most recent two or three posts inside Patron Edge Online? It will help boost readership of your blog and potentially increase your number of patrons/donors as well. It is super-easy using a free...
    Posted to Weblog by Nicholai Burton on 05-09-2008
  • Restrict delivery methods online

    Here’s a quickie while I’m working on a few things: Patron Edge Online 3.2.5 and higher gives us the ability to get granular with delivery methods. This will allow people who are buying tickets to the Romeo and Juliet matinée print them at home, but those who are coming to the nearly sold out Pink Martini...
    Posted to Weblog by Nicholai Burton on 05-05-2008
  • Give your patrons interactive directions to your venue

    The internet behemoth that is Google has given us a great tool to get people into your doors, literally. Google Maps is at a point now where there is no reason not to have an interactive map and driving directions to your venue. It’s also a very simple feature to implement using some basic PEO design...
    Posted to Weblog by Nicholai Burton on 04-30-2008
  • Determine the effectiveness of an online advertising campaign

    So you've installed Google Analytics for Patron Edge Online already and now your marketing folks want to start an advertising campaign to increase awareness of your website and drive your patrons toward more self-service options. So where is that advertising time and money best spent? One of the...
    Posted to Weblog by Nicholai Burton on 04-28-2008
  • Add a favicon to your website

    The PEO Labs series brings you information or advice on items that are geared towards users who can take high-level concepts or sample code and run with them. Please note that many of the things discussed are not supported. That doesn't mean that an item is a warranty-voider; it just means that the...
    Posted to Weblog by Nicholai Burton on 04-22-2008
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