My colleague, Matt Cook, recently showed off a cool Image cube he put together for Patron Edge Online. Take a look at the information below, it would be cool to see this put to work. The really cool thing about this is that each side of the cube can link to different things, so this could help drive...

We are happy to announce that we have released new versions of The Patron Edge and The Patron Edge Online. Here are a few things to get excited for: Patron Edge 3.401: Coupon codes: You can now use Alphanumeric codes for Coupons! They no longer need to be things like 1234, they could be BOGO (Buy One...

Being the type who always wants to use technology to take things to the next level, I've done some more experimenting with screencasting. This video will take you through an update for Patron Edge 3.401 and Patron Edge Online 3.4.1. The video is about 17 minutes and should answer any questions you...

During our conference we discussed segmentation and social media. Here are excerpts from those discussions. In particular delegates acknowledged that the demographics of their audience are evolving, whilst attendance had generally held well throughout the economic downturn (to date). Social Media / Networking...

Thank you to everyone that attended our conference in London - 12th and 13th October. We reworked the Arts and Culture track this year, as part of the wider Relationship Management Conference. A significant element of the programme were guest speakers, from Arts and Cultural organisations across the...

Thanks to everyone who was on the update webinar today. Amie did a great job of explaining the process and showing the new features, and we heard some really good questions. With that in mind, I wanted to go ahead and post the information so those of you who missed the webinar can still catch the highlights...

My colleague Chad recently wrote about 6 Dogooding Webby Things Your Nonprofit Should Check Out , and I wanted to show how quick and easy it is to implement one of those webby things, the Facebook Fan Box. It's not a fit for every organization, but if you have a strong Facebook presence and want...

We invited you to share your ticket tales as arts and cultural organisations. First to share their experience are a team from Wirral, near Liverpool. Thank you to Alistair, Kate and the team at Floral Pavilion. The new Floral Pavilion Theatre and Conference Centre opened its doors in December 2008; a...

As Arts and Cutural organisations, there can be precious few opportunities to interact with your constituents, clients or visitors on a transactional basis. A number of organisations have taken the breath between Easter Holidays and Summer Seasons to review the transaction process, with a view to leveraging...

There are a few days left to register! If you are responsible for ticketing at your organisation - maybe you are a Box Office or Visitor Services Manager - Blackbaud are offering free Arts and Culture events this Summer across the UK. The forums are a great opportunity to share ideas, enhance product...