We keep the reply/authorization form. It falls under documentation in our policies/or by law that we're required to keep for set amount of time. We hole-punch out the card number except last 4 digits. Card number positioned near bottom of our paperwork. If for some reason, can't get to # with...

Hi all, I'd be interested to hear what organizations are doing with hard copies of donors' credit card numbers. After you charge/batch them, do you shred the paperwork/reply device? file it away in a locked file cabinet? black out the number with a marker? This is an area we need to improve upon...

Trying to find out what level of PCI compliance customers using Raisers Edge and or NetCommunity in a non hosted environment processing credit card through the BB payment service have been deemed. Particularly interested in whether it was SAQ C or SAQ D. Issue we are being told, is that since the credit...

Charleston, S.C. (Oct. 20, 2010) – Blackbaud, Inc. (Nasdaq: BLKB ), announced today that Blackbaud Merchant Services ™ is now available to all customers, offering nonprofits a secure, affordable, and integrated payment and donation processing solution. “With over $300 billion donated to nonprofits annually...

Does anyone use Ruffalo Cody's Campus Call and IATS? We are getting ready to take credit cards thru the call center and IATS is not one of the vendors for processing credit cards? Wondering how the fees are charged and PCI Compliance.

Hello - I'm trying to implement Blackbaud's Recurring Giving software, and my organization is having an issue with the following PCI-Compliance network security requirement: Quoting Blackbaud's PCI compliance manual, we must "allow remote connections from only specific known IP and MAC...

Can anyone share their internal PCI DSS compliance document that relates to employee use and security of the system? I am starting one from scratch and thought it would be helpful to see written policies. Thanks for your help Sarah

So the Blackbaud Europe conference is upon us once more (starts Monday 12th). It's been rebranded this year as the Relationship Management Conference and has some excellent speakers. Keynote this year is Paul Williamson , head of ticketing for the 2012 Olympics. Looking forward to that. How he plans...

Hello with the new PCI standards that have come into place, is there somewhere in these policies that addresses the storing of Hard Copy Credit Card info? I can't seem to find much infor,atopm pertaining to these controls, other than cross-shredding. please email me at mpelikan@redemptorists-denver...

Thanks for speaking up Laura. I was debating throwing in "my 2 cents" also. Given, the extra lock-out at times will be / is frustrating. I agree. But... I, as a prospective constituent in an organization's database, am surprised at the level of frustration many are 'sharing.' Do...