In Raiser's Edge 7.91, an inactivity feature was added as part of the PCI DSS requirements . In version 7.91.5056, which is being released today, this feature has been made OPTIONAL for all non-Supervisor users. A Supervisor user is any user who meets any of the following criteria: Is logged into...

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Can anyone share their internal PCI DSS compliance document that relates to employee use and security of the system? I am starting one from scratch and thought it would be helpful to see written policies. Thanks for your help Sarah

So the Blackbaud Europe conference is upon us once more (starts Monday 12th). It's been rebranded this year as the Relationship Management Conference and has some excellent speakers. Keynote this year is Paul Williamson , head of ticketing for the 2012 Olympics. Looking forward to that. How he plans...

Hello with the new PCI standards that have come into place, is there somewhere in these policies that addresses the storing of Hard Copy Credit Card info? I can't seem to find much infor,atopm pertaining to these controls, other than cross-shredding. please email me at mpelikan@redemptorists-denver...

The Raiser’s Edge 7.91 is now available! Before you update, review the following important information and take time to plan, prepare, and inform all users at your organization about the changes in this version. Review Important Information about Version 7.91 . Also review The Raiser’s Edge 7.91 FAQs...

Thanks for speaking up Laura. I was debating throwing in "my 2 cents" also. Given, the extra lock-out at times will be / is frustrating. I agree. But... I, as a prospective constituent in an organization's database, am surprised at the level of frustration many are 'sharing.' Do...

I'm excited that BBNC 6.10 has released this week. It went up on our website on Wednesday. It has some superb new features and functions. I've already spoken about the changes we've made around Gift Aid in 6.10 which should free up some much needed processing time for the UK end users. If...

If I understand the 7.91 update correctly, you do not have to worry about storing the #s if you enter them in RE and process your payments in RE via IATS or ICVerify. Blackbaud Payment Services (BBPS) stores the #s and when you process a payment through RE the number is retrieved from BBPS. Pledge payment...

We are looking to upgrade to version 7.91 of Raiser's Edge and, as part of that, move to the BBPS. It is unclear to me how Student Billing interfaces with BBPS, if at all. Does it work in the same fashion as RE? Thanks.