The Raiser’s Edge 7.91 is now available! Before you update, review the following important information and take time to plan, prepare, and inform all users at your organization about the changes in this version. Review Important Information about Version 7.91 . Also review The Raiser’s Edge 7.91 FAQs...

Here's the last batch of questions generated in the Support Roundtable The Raiser’s Edge 7.91: What you need to know: Q: We have multiple databases in The Raisers Edge, will we need to create a BBPS account and password for each of the databases? A: No. BBPS accounts are organization-specific, not...

If I understand the 7.91 update correctly, you do not have to worry about storing the #s if you enter them in RE and process your payments in RE via IATS or ICVerify. Blackbaud Payment Services (BBPS) stores the #s and when you process a payment through RE the number is retrieved from BBPS. Pledge payment...

Here is the last batch of questions generated in the Support Roundtable The Raiser’s Edge 7.91: What you need to know for this week: Q: I have 2 companies that have different databases. One uses credit card processing and the other does not. I will upgrade both companies so we are using the same version...

The Support Roundtable The Raiser’s Edge 7.91: What you need to know has been very popular. More sessions lead to more questions, and more questions lead to more answers, and here is another round of questions and answers. Q: Once we update, will we be able to see expiration dates for credit cards? A...

Here's the last group of questions from last week's session of our Support Roundtable The Raiser’s Edge 7.91: What you need to know . We will post additional questions here as they come up in future sessions. Q: What happens if a credit card is entered into RE 7.91, then expires. Does it switch...

Hi Douglas, I posted this question on another forum but this forum seems more appropriate. I have a bit of confusion about ICVerify. I was told that to upgrade to 7.91 we needed to work either with IATS or ICVerify. When I called ICVerify, they told me that they are not a credit card processing company...

Here's the next group of questions from the 7/23 session of our Support Roundtable The Raiser’s Edge 7.91: What you need to know : Q: We utilize the OnDemand product, but we have not been updated to the newest version. We are going live with BBNC on Aug. 1. Will we be able to take donations and also...

We got a ton of questions in last week's session of our Support Roundtable The Raiser’s Edge 7.91: What you need to know , so I'll be posting them in groups of ten or so throughout the week. If you missed the first session, our next session is on Wednesday, July 29 at 11:00 a.m. ET. Register...

If we use BBPS, are we then required to use one of the two currently available payment processors (IATS or ICVerify)? Is there a way to use BBPS but also use our current CC processing company (who gives us a far better rate than the BB providers)?