Here's the last batch of questions generated in the Support Roundtable The Raiser’s Edge 7.91: What you need to know: Q: Is RE 7.91 only for those that process credit cards through Raiser's Edge? A: You do not have to process credit cards to update to The Raiser's Edge 7.91. Q: I understand...

Here are last week's most popular Forums posts as well as unanswered posts: Most Popular Topics: Policies and Procedures Manual Procedure for capturing additional information that accompanys a tribute gift? Entering revenue into RE without using the Events module No Results In Constituency Keeping...

I currently use the gift batch in Raiser's Edge to process gifts that arrive through the mail or as walk-ins. I also process online gifts through NetCommunity. Recently we acquired a new IATS account which allows me to set up and process recurring gift batches through IATS, eventhough we do not have...

Here is the last batch of questions generated in the Support Roundtable The Raiser’s Edge 7.91: What you need to know for this week: Q: I have 2 companies that have different databases. One uses credit card processing and the other does not. I will upgrade both companies so we are using the same version...

The Support Roundtable The Raiser’s Edge 7.91: What you need to know has been very popular. More sessions lead to more questions, and more questions lead to more answers, and here is another round of questions and answers. Q: Once we update, will we be able to see expiration dates for credit cards? A...

UPDATE: We are starting to implement IATS, and are running into the NetCommunity Reconciliation issue. We're working hard to find a resolution to this, but if IATS doesn't provide some backend support we may have to scrap plans to use this service, at least for Net Community. Our internal finance...

Here's the next group of questions from the 7/23 session of our Support Roundtable The Raiser’s Edge 7.91: What you need to know : Q: We utilize the OnDemand product, but we have not been updated to the newest version. We are going live with BBNC on Aug. 1. Will we be able to take donations and also...

We got a ton of questions in last week's session of our Support Roundtable The Raiser’s Edge 7.91: What you need to know , so I'll be posting them in groups of ten or so throughout the week. If you missed the first session, our next session is on Wednesday, July 29 at 11:00 a.m. ET. Register...

In order to take advantage of the IATS integration for processing direct debits you'll need to on Raiser's Edge version 7.85 patch revision 6 or higher. To learn more about electronically processing direct debit transactions with IATS please see my recent blog .

This applies to organizations that store credit card data in The Raiser’s Edge, and authorize credit card transactions by exporting or printing credit card numbers. If your organization uses IATS or ICVerify to authorize credit cards in the Batch module, or you don't use The Raiser's Edge to...