Yes, we do. Open the statement report (I'm assuming Student Billing within FE here), go to the format tab, then Statement Format in the box on the left. Check the box for "Print a logo on the form" and browse out to your logo file (ours in a jpg format). Choose your logo size. Ours is "Small...

Due to various circumstances donors will revise their pledge amount, which will require that an adjustment be made in the RE system. Unfortunately, when changes are made in RE they are posted to the FE system, occassionally impacting prior month financial statements. We are attempting to catch these...

We are using a Citrix environment. It allows mac users and pc users from anywhere (home, remote campuses) to access RE, FE, EE. They can download and install the software on their own computers as well as their school computers (we install on school computers/macs, since we lock them down). We've...

I am relatively new to Blackbaud and am hoping someone can answer my question. Everytime I go to post to our general ledger (we use financial edge) I get an exception report for a gift deletion that states "cannot post to a closed period" - however the constituent is no longer in our system...