This month Blackbaud has teamed up with Charity Insight to provide some snippets of data about UK giving online over the last few months/year. The first post which has just gone online was focussed on giving overall in 2010. These numbers are based on data for the year past and has some interesting snippets...

When you engage with people you make them feel part of the process this automatically creates loyalty and helps with understanding. “The two most engaging powers of an author are to make new things familiar, familiar things new.” William Makepeace Thackery The Site we’ve been using throughout this example...

So the Blackbaud Europe conference is upon us once more (starts Monday 12th). It's been rebranded this year as the Relationship Management Conference and has some excellent speakers. Keynote this year is Paul Williamson , head of ticketing for the 2012 Olympics. Looking forward to that. How he plans...

I've been away for a while and for that I apologise! Since my last post I've been holed up for a few weeks in our Charleston office strategising around our online products and preparing for work we're going to do next year...all top secret but very very exciting! Anyway one thing that has...