When you engage with people you make them feel part of the process this automatically creates loyalty and helps with understanding. “The two most engaging powers of an author are to make new things familiar, familiar things new.” William Makepeace Thackery The Site we’ve been using throughout this example...

So the Blackbaud Europe conference is upon us once more (starts Monday 12th). It's been rebranded this year as the Relationship Management Conference and has some excellent speakers. Keynote this year is Paul Williamson , head of ticketing for the 2012 Olympics. Looking forward to that. How he plans...

Figured I'd go back and look at some of the functionality we've added to BBNC which may have been overlooked in the razzmatazz of other releases. I found one piece that I know I've not been pushing and haven't seen others pushing much in the UK either...so for the UK audience can we talk...