Here are the most popular Forums posts as well as unanswered posts from last week: Most Popular Topics: report/query format Email Types Cumulative query omitting certain appeals Best practice for solicit codes? duplicate criteria specified in configuration Unanswered Posts: Windows 7 Reporting on Total...

Does anyone have any suggestions for best practices on email types? Do you suggest breaking down to Email 1, Email 2, Email 3 or Home 1, Home 2, Home 3, Work 1, Work 2, Work 3? Thanks so much for your help.

Does anyone send acknowledgement letters via email through Raiser's Edge? If so, would you be willing to give me a quick run through of the procedure? Thank you for your help!

Here are the most popular Forums posts as well as unanswered posts from last week: Most Popular Topics: How to output alternate address in a query? Stock Gifts Spouse Records Year End Gifts Unanswered Posts: RE/FE Integration setting a separate "reply to" address

Many email programs allow setting a "reply to" address that is different than the "from" address. This is useful, say, if an email should be coming "from" an Executive Director to the membership or constituents, but the ED doesn't want all the replies coming back to...

I'm new to RE and want to know how people are noting bad email addresses on constituent records. Are you marking email as DNC or simply deleting. I did see there is a box that I can check that excludes people from receiving email, but I'm not inclined to check it for a bad address. Any help would...

The issue documented in Knowledgebase solution BB568502 regarding SMTP when sending eReceipts or sending emails from Queue has been resolved in The Raiser's Edge 7.91.5056, which was released last week and is available for download . Read David Johnson's post on the Inside the Edge blog for the...

Here are last week's most popular Forums posts as well as unanswered posts: Most Popular Topics: Gift processing times - how many per hour tracking future gifts Export file headers Unanswered Posts: Volunteer Module - Where to put how a new vol. heard about our organization Email acknowledgements...

Hi Everyone, Does anyone use email acknowledgement to thank donors for their gifts as well as donor acknowledgement letters within the same batch? And, if so, do you have any ideas. I can't seem to find a quick and easy way to do this. Any help would be gratefully appreciated!! With thanks, Claire...

Here are last week's most popular Forums posts as well as unanswered posts: Most Popular Topics: Listing Deceased Donors in Annual Report on Giving DONOR CATEGORY FOR THE ANNUAL REPORT How to create a heirarchy on constituent ID Unanswered Posts: Advertising as Gift in Kind Assigning Prospects to...